Sunwai Customer Complaint 6.2.2

This application offers a streamlined process for individuals to file complaints against banks, microfinance banks (MFBs), and development financial institutions (DFIs) in accordance with applicable laws and regulations. Its continuous accessibility, available 24/7 on the Google Play Store, enhances convenience for consumers. Users can download the app to submit complaints regarding Roshan Digital Accounts as well as general banking issues directly from their mobile devices.

To initiate a complaint, users are required to register on the platform by providing personal information including their mobile number, CNIC (Computerized National Identity Card), and email address.