6.2.3 Safe to install
This application offers a streamlined process for individuals to file complaints against banks, microfinance banks (MFBs), and development financial institutions (DFIs) in accordance with applicable laws and regulations. Its continuous accessibility, available 24/7 on the Google Play Store, enhances convenience for consumers. Users can download the app to submit complaints regarding Roshan Digital Accounts as well as general banking issues directly from their mobile devices.
To initiate a complaint, users are required to register on the platform by providing personal information including their mobile number, CNIC (Computerized National Identity Card), and email address.
Overview
Sunwai Customer Complaint is a Freeware software in the category Business developed by State Bank of Pakistan.
The latest version of Sunwai Customer Complaint is 6.2.3, released on 06/10/2025. It was initially added to our database on 01/08/2025.
Sunwai Customer Complaint runs on the following operating systems: Android.
Sunwai Customer Complaint has not been rated by our users yet.
Pros
- User-friendly interface that simplifies complaint submission
- Real-time tracking of complaints for transparency
- Prompt response from bank representatives
- Multiple channels available for complaint submission (online, phone, in-person)
- Central repository of complaints for efficient resolution
Cons
- Limited availability of support staff during peak hours
- Potential delays in complaint processing during high volume periods
- Some users may find the online platform inconvenient if not tech-savvy
- Not all complaints may receive a satisfactory resolution
- Inadequate communication regarding the status of escalated complaints
Screenshots (Click to view larger)
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